Checking out

Hotel Jen Orchardgateway, Singapore

by Julie Baxter | February 2017

"A contemporary hotel with all the service and facilities of a traditional hotel but with a fun, informal vibe and great customer service. Great location, fabulous rooftop pool area and lavish buffets in the restaurant."

THE BACKGROUND: Opened two years ago, this was the first of the Jen hotels, a contemporary brand with a friendly staff informally dressed in jeans and red tee-shirts and a smiley ‘here to help’ attitude.

THE LOCATION: In the heart of the Orchard Road shopping district, the hotel is a 25 minutes taxi ride from Changi Airport. It has easy access to the MRT via the hotel lift to the mall.

THE ROOM: My Club room had expansive views of the city and was bright and airy with a contemporary style. A hallmark of the brand is its informal, fun interactions with guests and these included cushions with slogans and post-it-note style room information, all with a friendly, chatty tone. A separate toilet and large shower unit (both marble) sat alongside the sink. Facilities included a small desk. tea/coffee making plus complimentary water and iced-gem snacks. Beyond the big bed, a cushioned window seat was a great place to take in the view. Club rooms come with access to the Club Lounge on floor 19, a relaxed space with great views, free refreshments and a range of added priveleges.

RESTAURANTS/BARS: The floor 10 hub includes a cafe, main restaurant - Makan@Jen, the Lounge@Jen bar and touchscreen information boards. Floor 19 also includes a gym, outdoor Sky Terrace with workout bikes and loungers, and the rooftop infinity pool with cabanas and bean bag beds.

THE RATES: Club rooms are priced from £190

THE DETAILS: A: 277, Orchard Road, Singapore. W: hjog@hoteljen.com

Go back

Other reviews