The need to know from World Travel Market 2019

by Jessica Pook | 07 November 2019

The travel industry descended on London's ExCel Centre for the 40th World Travel Market (November 4-6). The Selling Travel team put on their pedometers and visited the stands to discover the latest trade news. 


The Barbados Tourist Board is encouraging Barbadians across the world to return home in 2020 with an island-wide ‘We Gathering’ initiative. Barbadians ‘by birth marriage or by choice’ will be able to reconnect with family and friends and help to stimulate the economy with the grand coming together. With an estimated 50% of the population living outside of the island, the country is expecting a boost in visitor figures. As part of the initiative, each month one of the 11 parishes’ will have the opportunity to welcome home residents. Themed holiday packages will also reflect the campaign throughout 2020.



The Caribbean Tourism Organization (CTO) will retain one member of staff when it closes its UK office in the new year, said Dominic Fedee, the CTO Chair and Minister of Tourism for St. Lucia. 

He added that the CTO will also consider appointing UK representation for 'big campaigns'.

The closure of the Croydon office, planned for January 21, will allow the CTO to refocus its efforts on television, advertising and digital campaigns, particularly in its biggest inbound tourism market, the U.S.

Promoting the regions smaller islands would be a focus moving forward, Fedee said.

In the U.S. the CTO will continue to host its popular annual Caribbean Week, a concept that would be considered for the UK in the future, he added. 

Cayman Islands

The Cayman Islands saw a 20% increase in visitors from the UK and Ireland in September, compared to 2018. TThe destination is focusing on food tourism and has released a culinary guide. Award-winning UK Chef Clare Smyth will be participating in the Cayman Cookout from January 15-19, 2020.


The South American country is looking to capitalise on San Pedro de Atacama winning the 'most romantic destination' at the World Travel Awards, as well as trying to encourage travellers to visit the country during its shoulder seasons.

Christobel Munoz Gayani, Chile’s Market Manager Europe, said: “From mid-March to May and September to November, there are less people so it’s a great time to visit. Visitors can also enjoy the beautiful colours of the changing leaves in autumn.”

Munoz Gayani also highlighted up-and-coming regions including the Elqui Valley for wellness, star-gazing and wine, and Arica for Lauca National Park and the chance to see volcanoes and other natural attractions.

Costa Rica

Costa Rica has highlighted four sectors within its National Decarbonisation Plan to achieve emission-free status by 2050. The country will focus on transport and sustainable mobility; energy, green building and industry; integrated waste management; and agriculture, land use change and nature-based solutions to achieve the zero emission target.

Wellness and nature continue to be key focuses for 2020. Costa Rica considers itself a key bird-watching destination with the chance to see over 900 species across its National Bird Route. In terms of its wellness offering, the tourist board is working even more closely with Costa Rican hoteliers and local communities to help develop wellness techniques with a ‘Tico twist’ (Tico being the informal word for Costa Rican); incorporating elements such as activities, sports, organic food and local community outreach.


The Pacific Island nation saw its biggest-ever increase in visitors as of this September, with arrivals up 26%.

Jane West, Regional Manager UK and Europe, said that the positive growth could be put down to the publicity following the royal visit, Fiji Airways’ partnership with British Airways and the success of its ‘Bulanaires’ marketing campaign,  which was launched on the International Day of Happiness this March and highlighted Fiji’s happy culture.

Looking ahead, West said that Finnair’s new Fiji flights from London via Helsinki will generate more growth and there are plenty of new products for agents to sell.

“We’ll be highlighting barefoot island experiences in the Yasawa Islands.” West said. “This region is going through a renaissance, with many of the backpacker resorts upgrading to offer great value three-star experiences.”

She added: “Fiji is focused on offering more local, experiential activities, such as visiting sugar cane farms or fruit tasting with local farmers.”


The channel island unveiled its new look at WTM – with a rebrand to ‘The Islands of Guernsey’ to showcase all five of its islands – Guernsey, Herm, Sark, Alderney and Lihou and a strapline – ‘that island feeling’  - to encapsulate the unhurried and un-crowded atmosphere that visitors can expect.

A new trade website will launch in the new year which will give agents access to marketing collateral which they can tailor to their own brand.

The destination’s 2020 strategy is to concentrate on its core market of more mature travellers but to target sectors within this which they have identified as fun loving families (aged 40-55), affluent adventurers (40-65) and traditional retirees (sixty-plus).

Next year will mark 75 years since the islands were liberated from Nazi occupation and Heritage75 will see 75 events staged throughout the year - making 2020 a strong year for agents to be selling Guernsey.

Six new routes launched to Guernsey this year: from Heathrow, Southend, Newquay, Liverpool, Bournemouth and Edinburgh; Newcastle is set to start flying to Guernsey next year.


Ireland’s two tourist boards jointly launched a new destination brand that will be used to promote Northern Ireland to a British audience.

Designed to transform perceptions of the country, Embrace a Giant Spirit, a collaboration between Tourism Ireland and Tourism Northern Ireland, showcases 23 ‘authentic experiences’ that will be promoted to both the travel trade and, from spring 2020, consumers.

The experiences includes traditional music trails in Belfast, watching sheepdogs at work in Londonderry, whiskey-tasting on the Antrim Coast and kayaking on Strangford Lough, an area of outstanding natural beauty that is peppered with small islands and natural trust properties.

Julie Wakley, Tourism Ireland’s Head of Great Britain, said travel agents would be invited on a series of fam trips next year.


Jamaica is highlighting its music in its latest campaign, Heartbeat of the world. The campaign, with nods to its influential music legacy, is due to launch in January and will aim to encourage visitors to ‘feel the rhythm, the beat and the pulse of life’ . Visitors will be urged to discover the birthplace of reggae and cultural diversity that the island has to offer.

Journey Beyond

Tapping into the ‘slow travel’ trend predicted for 2020, Australian specialist Journey Beyond will launch its Great Southern rail journey, linking Adelaide to Brisbane, on December 6, The inaugural season will run from the start of December until the end of January, with 16 departures available to book. Agents can also book a Reefsuites experience, which offers guests the chance to stay in an underwater accommodation with panoramic aquatic views.

Las Vegas

Gambling has now fallen to seventh place in the top 10 things to do in the city, according the Las Vegas Convention and Visitors Authority (LVCVA).

The tourism body said that shows, including Shania Twain and Lady Gaga, gastronomic attractions such as Gordon Ramsey’s five restaurants,and outdoor adventures like kayaking and hiking in the Grand Canyon are all outstripping the casinos and slot machines as reasons to visit the Nevada city.

The popularity of sports are also on the up in the city. The Las Vegas Raiders football stadium will open in 2020 and will also serve as a much-needed venue for large concerts. Las Vegas also has an ice hockey team and a basketball team coming soon.


The latest inbound tourism stats show that younger visitors to Malta are on the up, with 0-24 year-olds up 27% and older travellers in decline, with 65-plus year-olds down 14%.

Next year the Mediterranean island wants to focus on wellness tourism, with the Malta Tourism Authority looking to highlight its outdoor activities along with locally sourced healthy food, and its first stand-out spa which will open in March at the Corinthia Palace Hotel & Spa. The spa is expected to be on par with the facility at its sister hotel in London.

The MTA also wants to highlight its experiential gastronomy product, including tours of local vineyards with wine makers and the chance to meet beekeepers and other local producers.

Olympic Holidays

The tour operator aims to be a global island specialist by 2022.  

Clare Tobin, Olympic’s CEO, said: “Island hopping has gone from strength to strength so we have decided to launch a dedicated new brochure which will be out this month.”

Tobin said differentiation is key and that customers no longer want to just fly and flop but to explore and discover.

There will also be an interactive website to support the brochure, which will allow agents to mix and match islands, including new additions like Andros, Karpathos and Spetses.

Olympic is also investing in technology by improving its app which Tobin said will be “the future of in-resort communication.”

Currently, Olympic serves over 55 islands from 27 regional airports.

Other new destinations for the operator include the Balearic islands, Malta, Turkey and Egypt.

Ontario, Canada

As of March 29, 2020, Air Canada will begin operating its Heathrow-Ottawa route with a Boeing 787 Dreamliner, which will increase capacity by 20%.

The province will also accommodate a wealth of new luxury hotels including a 13-story Ace Hotel in early 2020, located in Toronto’s Fashion District. Toronto’s Park Hyatt is due to re-open in summer 2020 following a two-years renovation, ad the city’s first W Hotel from Marriott International will also open in summer 2020 in Toronto’s Yorkville neighbourhood.



Tourism Authority of Thailand (TAT) is planning an Amazing Thailand Week in May 2020. 

The campaign, which will raise awareness of the destination, will see TAT working with trade partners, airlines and restaurants across the UK.

TAT has four aims for its marketing in 2020: ‘Go high’, meaning to target luxury and niche markets like wellness and gastronomy; ‘go low’, which aims to generate more visitors in Thailand’s shoulder seasons such as May, June, September and October; ‘go local’ which will help the trade to promote lesser known destinations and local experiences such as home stays; and ‘go digital’ which will see its site offering richer and more diverse digital content for trade partners to use and share.


Vilnius is hoping to attract a larger share of the city break market from UK travellers by promoting its cultural and gastronomy scenes.

The Lithuanian capital has a packed events calendar throughout the year, including its Christmas markets and midsummer Culture Night when dancers, musicians, actors and artists take to the streets. There is also a new Modern Art Museum.

Inga Romanovskienė, Director of Go Vilnius, said: “Many people don’t know much about Vilnius but it exceeds expectations. The culinary scene is strong, with restaurants using local ingredients in a minimalist way, much like Nordic cuisine. There are also lots of produce markets to visit, great coffee and a popular brunch scene.

The tourism board is also promoting the neighbouring town of Trakai, which is easy to add to Vilnius break and home to a 14th-century fortress which sits on Lake Galvė.

West Virginia

West Virginia, which now has representation in the UK through Travel and Tourism Marketing (TTM), wants to communicate its USPs to the UK trade - notably its vast natural areas with a host of outdoor recreation options, small towns and luxury product.

The state is the third-most forested in the U.S and home to six nationals parks as well as Monongahela National Forest, covering nearly a million acres, and 45 state parks and forests. 

Outdoor activities include hiking, mountain biking, more than 700 miles of ATV off-roading trails, white water rafting, horse riding, fishing and winter sports.

Luxury options come in the form of small boutique properties all the way up to The Greenbrier, a resort destination that has been a National Historic Landmark since 1778 and has welcomed 27 presidents.

Go back

Other blogs

Tunbridge Wells turns it around

From literary legends to live music, Sally Parker recounts a recent visit to Royal Tunbridge Wells and reveals why there’s absolutely no reason to be “Disgusted of Tunbridge Wells

by Sally Parker | 21 April 2022

West End Star for a Day

Here's five small ways to help support the people of Ukraine, from individual purchases to donating to large charities...

by Sally Parker | 17 March 2022

Five ways to support Ukraine now

Here's five small ways to help support the people of Ukraine, from individual purchases to donating to large charities...

by Jessica Pook | 03 March 2022

Living a life of LUX*ury

Jessica Pook embraces the VIP treatment as one of the first guests to stay at the new LUX* Grand Baie resort in Mauritius.

by Jessica Pook | 17 February 2022

Just add water

Jane Archer discovers that a UK cruise with Celebrity is a stylish, cost-effective and Covid-safe way to see some of the best of Britain.

by Selling Travel Editorial | 03 September 2021

Island and safari...Tanzania

Renette Hartridge experiences a tropical island in the Indian Ocean and a bush safari during an East African twin-centre escape

by Selling Travel Editorial | 13 April 2021

In its elements...Morocco

Morocco's deserts and Atlantic coastline rewards visitors with an array of thrilling outdoor activities and socially-distanced al fresco fun, discovers Rhonda Carrier.


by Selling Travel Editorial | 27 January 2021

Travel trends for 2021

With few facets of our lives and world unchanged by the unparalleled impact of the Covid-19 pandemic, travel too will be forever re-shaped. Here are five travel trends predicted for 2021.

by Jessica Pook | 12 November 2020

Five educational escapes

With half-term just around the corner, we look at how destinations near and far are providing educational experiences for children whilst keeping boredom at bay.

by Jessica Pook | 21 October 2020

Meet the Sydney and New South Wales suppliers - part 2

If you missed Destination New South Wales' webinars, here are six of the suppliers you could have met and some key points about their products, ranging from photography tours to one of the world's most iconic buildings.

by Laura Gelder | 23 July 2020

Meet the Sydney and New South Wales suppliers

If you missed Destination New South Wales' webinars, here are six of the suppliers you could have met and some key points about their products.


by Laura Gelder | 09 July 2020

What Alabama taught me about inequality

Laura Gelder reflects on how a fam trip to Alabama opened her eyes to racial inequality when she followed the Civil Rights Trail through the state.

by Laura Gelder | 04 June 2020

Family Easter activities from around the world

From educational 'Dinosaur Bone Hunts' in Greater Fort Lauderdale to cooking classes in Puerto Rico, these digital experiences around the globe will prove a great way to keep all the family entertained this Easter. 

by Jessica Pook | 08 April 2020

Three tips on how to connect with clients via social media

Online travel business Venture Travel offer their tips on how to use social media to communictae with customers. 

by Jessica Pook | 26 March 2020

Five Finnish tips for finding happiness at home

In these crazy times it's more important than ever to find our 'zen' at home, so who better to take tips from than Finland, recently voted the happiest country in the world for the third year running.

by Jessica Pook | 24 March 2020

We want to hear from you

During this incredibly tough period for the travel industry, it’s important we keep communication channels open, share experiences and exchange ideas...


by Laura Gelder | 19 March 2020

Discovering the other... Jamaica

Sasha Wood savours the sights without the crowds on an alternative journey around the Caribbean’s third largest island


| 11 March 2020

Getting back to nature in Langkawi

Martin Steady experiences an intriguing mix of opulent pampering and breathtaking action in Malaysia – with a little help from Mother Nature.


by Martin Steady | 20 February 2020

Touring Kansas City

The Missouri city has a host of attractions that offer visitors the chance to delve into its rich and colourful history, says Steve Hartridge.

by Steve Hartridge | 05 February 2020

Going on a bear hunt…

Julie Baxter takes in Alberta's spectacular scenery from aboard the Rocky Mountaineer, eyes peeled for a sighting of a bear, elk or even perhaps a racoon. 

by Julie Baxter | 28 January 2020

Iguacu Falls: somewhere over the rainbow

A profusion of rainbows, butterflies and waterfalls awaits travellers to Latin America’s Iguacu National Park, writes Sasha Wood.

| 23 January 2020

Marvellous Malta

From ancient walled cities to glorious gardens and bays, April Waterston discovers what the small Mediterranean island of Malta has to offer

by April Waterston | 16 January 2020

Falling for Québec

The dramatic landscapes and outdoor adventures of Québec have a certain je ne sais quoi not found in the rest of Canada, says April Waterston

by April Waterston | 08 January 2020

Five things you didn’t know about Alabama’s Gulf coast

Did you know? In Alabama you can you have Fried Chicken and Waffles for breakfast, Shrimp and Grits for dinner, and Fried Green Tomatoes anytime! Sally Parker reveals her top five facts.

by Sally Parker | 18 December 2019

Going Indiana Jones in Jordan

Sasha Wood finds the holy grail of Arabian travel destinations in the compact and action-packed Kingdom of Jordan

| 12 December 2019

Southern charm in Kentucky

Bourbon, Bluegrass and boxing champions, Jessica Pook discovers why Kentucky is so much more than its famous fried chicken 

by Jessica Pook | 04 December 2019

The Gulf Coast of Alabama

Sally Parker discovers a winning combination of city and beach, nature and outdoor activities, Southern history and culture, and lots of wonderful food

by Sally Parker | 28 November 2019

Monkey business in Tanzania

Seeing chimpanzees in their natural habitat and diving into one of the world’s deepest lakes made this an African journey of a lifetime for Jo Austin

| 20 November 2019

The wilds of Wyoming

America's Cowboy State hasn't tamed all its animal population.  Laura Gelder discovers bears, bison and timeless landscapes.

by Laura Gelder | 13 November 2019

The need to know from World Travel Market 2019

As the 40th World Travel Market comes to a close, here’s a round-up of some of the top travel news from around the world, hot off the stands from the Excel.

by Jessica Pook | 07 November 2019

Jordan’s leading ladies

Sasha Wood meets the inspiring ladies of Jordan’s longest-running cooperative to hear how a responsible tourism initiative offering local food and artisanal products has helped a community blossom.

| 31 October 2019

Why Mt. Norquay Ski Resort's a hit with the locals

Jessica Pook talks to Gord Fielding, the Snow School Director at Mt. Norquay Ski Resort in Alberta, Canada

by Jessica Pook | 16 October 2019

Nevis, the natural Island

Jessica Pook discovers Nevis is a world away from the other Caribbean islands she's visited. And with just one road and more goats than cars, it doesn't take her long to appreciate it.

by Jessica Pook | 10 October 2019

Greece is great

Laura Gelder talks about rekindling her love with Greece on a trip to Kefalonia and why getting away from the beach brings the biggest rewards, if you can be bothered.

by Laura Gelder | 26 September 2019

Our prize giveaway

Vote for your favourites in the Selling Travel Agents Choice Awards and you could be rewarded with a stay at a new five-star property, a food tour for two or some must-have travel goodies.

by Jessica Pook | 12 September 2019

Aim high in Philadelphia

Steve Hartridge admires spanning views of Philly from the brand-new Four Seasons Hotel, the city's tallest tower and now best vantage point in Philadelphia. 

by Steve Hartridge | 29 August 2019

Making music in St. Kitts

With its international acts and diverse line-up, St. Kitts Music Festival is fast becoming one of the Caribbean’s top music events. Jessica Pook joins the crowd  

by Jessica Pook | 29 August 2019

Calgary’s First Nations Princess

Steve Hartridge meets Astokomii Smith, an ambassador and role model for five southern Albertan indigenous tribes on a recent trip to Canada

by Steve Hartridge | 14 August 2019

High on a hill in summer

Surrounded by wild flowers and green meadows, Steve Hartridge swaps the ski slopes for biking trails on summer visits to Kitzbuhel and Canada.

by Steve Hartridge | 08 August 2019

Time travel in Tuolumne County

Historic Gold Rush towns and the natural wonders of Yosemite National Park make for highlights on any trip to California, says Jessica Pook

by Jessica Pook | 01 August 2019

Lake legends and Tahoe treasures

Teetering between the California and the Nevada state line, South Lake Tahoe, is home to watersports gallore and legend’s of the deep. Jessica Pook discovers more

by Jessica Pook | 25 July 2019

Top tips on how to sell a river cruise

We asked nine suppliers at our Selling Travel River Cruise Dialogue to share their top tips on how to sell one of the fastest-growing sectors in travel. Here’s what they said…

by April Waterston | 18 July 2019

Magical moments in Malaysia

Exploring ancient rainforest, strawberry and tea-planted highlands, idyllic beaches and a steamy city, Martin Steady finds a fascinating country and some new friends

by Martin Steady | 12 July 2019

Indigenous tourism comes of age

What do you know about indigenous tourism in Canada? Julie Baxter met Keith Henry, President and CEO of the Indigenous Tourism Association of Canada and found out that there’s lots for agents to sell.

by Julie Baxter | 12 June 2019

What we learnt about New South Wales

Selling Travel joined agents at the Destination New South Wales Roadshow this May in Liverpool and London, hearing what Destination NSW, national carrier Qantas and 11 top suppliers had to say about the state.

by Laura Gelder | 29 May 2019

Ottawa & Outaouais

Canada’s culture-stuffed capital is partnering with its neighbouring province Outaouais in French-speaking Quebec and wants agents to know why they’re the perfect pair!

by Laura Gelder | 11 April 2019

The Only Way… is Thailand

Look out for a spike in bookings to Thailand because the cast of The Only Way is Essex has just finished filming two episodes in Koh Samui for series 24 of TOWIE, hitting TV screens on March 17 (9pm, ITVBe).

by Laura Gelder | 13 March 2019

Sao Tome: a lost world

A ‘soft’ introduction to West Africa, the island Sao Tome is still strange, wild and elegantly dilapidated. Laura Gelder explores a lost world.

by Laura Gelder | 04 March 2019

Retail therapy in the desert

These lucky agents escaped the cold English winter for a shopping trip to Scottdale, Arizona with Macerich, British Airways and Experience Scottsdale.

by Laura Gelder | 24 January 2019

Magic in the making

From Disney's Magic Kingdom to Universal's Wirarding World of Harry Potter, The Global Group's annual conference presented plenty of Christmas magic in Orlando 

by Jessica Pook | 05 December 2018

Seasonal discounted deals

The pre-Christmas discount season is upon us. We round up some of the possible Black Friday deals you could be getting for your clients to make their travel cheaper.

by Laura Gelder | 21 November 2018

Destination news from WTM 2018

As the biggest travel show of the year comes to a close, here’s a round-up of some of the top travel news, hot off the stands at Excel.

by Jessica Pook | 08 November 2018

How to vote for the best in travel

Voting is open for the Selling Travel Agents Choice Awards and only you can choose – but how? We look at how to identify the cream of the crop in travel, with the help of some cat and dog pictures…

by Laura Gelder | 13 September 2018

Puffins, potato peel and echoes of the past in Guernsey

Julie Baxter finds herself stranded in the rocky Channel Isles, closer to France than England, partly stuck in the past and captivated by the sea with its beautiful bays and history of savage shipwrecks.

by Julie Baxter | 12 July 2018

Street touring Soweto

From colourful streetlife to tracing Nelson Mandela’s steps, a stop in Johannesburg leaves a lasting impression on Jessica Pook as her South Africa journey concludes

by Jessica Pook | 31 May 2018

Let loose in Limpopo

Jessica Pook continues along the Panorama Route in South Africa to Limpopo where she encounters a troop of baboons and embraces the local cuisine

by Jessica Pook | 10 May 2018

Peeking through God’s window in Mpumalanga

Jessica Pook travels the Panorama Route in Mpumalanga, South Africa, and is instantly captivated by 'the place where the sun rises'

by Jessica Pook | 02 May 2018

A world of fast food

Benjamin Coren turns his back on haute cuisine and takes a look at some of the more localised offerings available at the fast food outlets of the world...

| 05 April 2018

Travelling with intolerances

Louis Hepworth hasn't let being Coeliac curtail his wanderlust and neither should anyone, but having a few tips up your sleeve for clients travelling with intolerances will be sure to impress...

| 01 March 2018

Talking travel trends with Kuoni

Jessica Pook attended the launch of luxury operator Kuoni's latest Worldwide Trends Report and introduces her top picks from its 2018/19 travel forecast here.

by Jessica Pook | 22 February 2018

Stress-free in Costa Rica

Julie Baxter finds she can’t escape the vivid colours, smooth flavours and wild sounds of this biodiverse paradise, even when she’s on the massage table.

by Julie Baxter | 31 January 2018

Myth and magical realism on the Nile

Laura Gelder finds herself floating somewhere between myth and magic on a luxurious Nile cruise from Aswan to Luxor with Abercrombie & Kent.

by Laura Gelder | 25 January 2018

Captivating Cairo

Underneath a thick layer of dust, Laura Gelder uncovers the Egyptian capital’s gleaming treasures – including taking a privileged peek at Tutankhamun’s golden flip-flops!

by Laura Gelder | 18 January 2018

Floating through France

A river cruise up the Seine with Shearings transports Jessica Pook bewtween  Rouen and Paris and reavels the medieval streets once stomped by Richard the Lionheart and Joan of Arc.

by Jessica Pook | 21 December 2017

10 different ways to experience Las Vegas

Las Vegas is, to many, a small slice of liberal heaven right in the middle of the desert. But beyond the always-open casinos and late-night bars and nightclubs, there is another side to the city.

| 06 December 2017

Destination news from WTM 2017

The UK’s biggest B2B travel show has closed its doors until 2018 but don’t worry if you missed out, here’s our first quick-read news round-up from some of the destination stands we stopped at.

by Laura Gelder | 09 November 2017

First timer in Tokyo

Selling Travel’s  Jessica Pook, jets off to the VTJM Awards in Tokyo and quickly finds herself caught up in the bright lights of the big city. 

by Jessica Pook | 04 October 2017

A fast-track around Africa

Selling Travel’s new Editorial Assistant, Jessica Pook, catches up with African specialist DMC Kamageo for an update on destinations and product covering Uganda, Botswana, Malawi and more.

by Jessica Pook | 06 September 2017

Vietnam: Hoi An to the Mekong Delta

Nina Farrimond heads south, taking in ancient Hoi An, the lively beach resort of Nha Trang, bustling 24/7 Ho Chi Minh and the meandering Mekong Delta on an Intrepid tour.

| 31 August 2017

Vietnam: Hanoi, Halong Bay and Hue

UK passport holders don’t have to pay a penny to enter Vietnam until June 2018, but that’s not the only reason to visit this fascinating country, says Nina Farrimond.In the first of two blogs, she explores Hanoi, Halong Bay and Hue.

| 24 August 2017

Brussels beyond the bureaucrats

Look behind the headlines and beyond the suited bureaucrats associated with the European capital and you’ll find a city which is surprisingly off-beat and reassuringly inclusive, says Hannah Wallis.

| 16 August 2017

Bright lights, no city

Enter a whimsical world of shimmering lights and mythical landscapes with Maria Martinez-Ugartechea, as she searches for Aurora Borealis amongst Iceland's waterfalls, lagoons and glaciers.

| 26 July 2017

The City of Angels' wild side

A trip to cosmopolitan Los Angeles reveals a city with a surprisingly wild side. Sheena Adesilu explores beaches, shopping malls and mountains in urban California.

| 24 July 2017

Walking with elephants

Amelia Glean packs her trunk and swaps the nightclubs and neon of Bangkok for a Magical Elephant Mahout Training Course in the jungles of north Thailand.

by Martin Steady | 13 July 2017

Ain't no mountain green enough

Scaling an active volcano isn't everyone's idea of fun but Lombok’s Mount Rinjani provided James Gray with a lofty challenge as well as pause for thought on adventure tourism’s environmental impact.

| 05 July 2017

Sydney's endless summer

Cities aren’t always the best place to be on a hot day but Ellie Smith discovers that Sydney is made for sunshine. If you're looking for some cool ideas for summery Sydney then read on.

| 28 June 2017

A pilgrim's (slow) progress

Jessica Pook tramps a well-worn route up one of Ireland’s most celebrated mountains and discovers you should always be prepared for the weather, and lows as well as highs.

by Jessica Pook | 21 June 2017

Checking in with Airbnb

Ben Coren tries out Airbnb for the first time on a trip to Birmingham and discovers it's not as bad as he thought. Find out why he thinks all travel professionals should experience it - just once.

| 07 June 2017

Dusseldorf on a shoestring

Been to Berlin? Had enough of Hamburg? Carly Hacon explores one of Germany's lesser-known cities, Dusseldorf, and shares five fun things you can do for under five Euros!

| 01 June 2017

A budget-busting 24 hours in Dublin

The fair city of Dublin is known for its musical pubs, heavy-drinking locals and literary legends. The Irish capital can be a tourist trap and the Pound to Euro exchange rate isn’t great at the moment but here’s how to enjoy yourself, even if your bucket list has a budget.

| 24 May 2017

Terminally dissatisfied

Ben Coren muses on the ‘hipsterisation’ of his favourite airport terminal and recalls a simpler time when you could browse for CDs and eat a normal burger before your flight.

| 18 May 2017

The Palm Beaches' 10 hottest openings

The Palm Beaches in Florida has been a hot holiday destination since the late 1800s, but in 2017 this retro-cool vacation spot has been ramping up its offerings with some exciting new openings!

by Laura Gelder | 27 April 2017

Looking for culture in the everyday

Laura Gelder examines why it’s the little things which delight when it comes to cultural exploration. Why book a city tour when you can visit the loo or supermarket for nothing?

by Laura Gelder | 09 March 2017

The world is a book...

...and those who do not travel read only a page. On the 20th anniversary of World Book Night, Laura Gelder looks at how literature can inspire and inform travellers.

by Laura Gelder | 01 March 2017

Child’s play in Cambodia

Julie Baxter explains why getting ripped off will be the most enduring and endearing memory from her trip to the steamy jungles of Southeast Asia and how tourism is a life force for Cambodia.

by Julie Baxter | 25 January 2017

In conversation with Abu Dhabi

Abu Dhabi's profile had risen steadily over the last few years and 2016 saw some notable achievments. We quiz Nabeel Al Zarouni from the Abu Dhabi Tourism & Culture Authority on what agents can expect in 2017.

by Laura Gelder | 18 January 2017

Starting in Saskatchewan

Famous for farming and being flat, Saskatchewan wasn’t the obvious first-stop for a first-timer to Canada, but Laura Gelder soon discovers there is more to the prairies than meets the eye.

by Laura Gelder | 04 January 2017

The jungle city

Panama is Central America’s glitzy high-rise hub and has long lured tax-avoiding millionaires, but did you know it has an old town to rival Havana and a jungle on its doorstep?

by Laura Gelder | 21 December 2016

A taste of the Oriental Express

Julie Baxter savours the flavours of Asia onboard the Eastern & Oriental Express, travelling from Bangkok to Singapore. Warning: do not read if you’re hungry!

by Julie Baxter | 14 December 2016

Why authenticity is fake

A word used all-to-often in travel marketing, what exactly does authentic mean in the context of a destination? Can you tell what is and isn’t? Does it matter?

by Laura Gelder | 07 December 2016

On board Thai Airways

Julie Baxter enjoys her time onboard Thai Airways Economy Class on her way to Thailand, weird seeing as she doesn't like to fly.

by Julie Baxter | 24 November 2016

Captivated in Carcassonne

Julie Baxter walks the medieval ramparts of this beautiful hilltop city in Languedoc, southern France, searching for the romantic knights and tortured witches of her imagination and finding much more than she bargained for.

by Julie Baxter | 26 October 2016

It's a personality thing

At this year’s ABTA Travel Convention there was lots of chat about traveller personalities and how defining them can help you sell better. Laura Gelder asks: are we segmenting or just stereotyping?

by Laura Gelder | 19 October 2016

Five reasons to get training

Travel Uni and Equator Learning have merged to create a ‘mega-platform’ for travel training with over 80 courses. Find out the benefits of training and just what's on offer.

by Laura Gelder | 12 October 2016

Oman – from zero to hero

Missed our Selling Travel Dialogue on Oman? Never fear because we summed it up here. Read on to find out what the sultanate can offer your clients and how you can harness new flight routes from Oman Air.

| 05 October 2016

Currywurst and Cold War in Berlin

Fuelled by apfelstrudel, bratwurst and beer, Julie Baxter checks out the German capital’s suave and eclectic mix of historic monuments and creative spirit and traces the shadows of a turbulent past.

by Julie Baxter | 27 September 2016

A Caribbean city in Colombia

Elegantly crumbling, grandly colonial, colourfully Caribbean and quintessentially Colombian, Cartagena was the face that launched Colombia into mainstream tourism. Discover why it's so irresistible.

by Laura Gelder | 21 September 2016

An ice time in Alaska

Fishing can be a chilly pastime at the best of times, but what about when it's through a hole in the ice? Our intrepid editor tries his hand at ice fishing in Alaska's Mat-Su Valley near Anchorage.

by Steve Hartridge | 09 September 2016

Rendez-Vous Canada

Travel trend spotters constantly talk about authenic experiences but when it comes to Canada, how many travellers have First Nation culture on their itinerary? Find out why they should and how to find it.

by Julie Baxter | 01 September 2016